Privacy Policy

1. Scope

This notice covers the public website, customer portal, contact forms, and licensing flows that proxy to the WaamTech License Engine. It does not replace broker, MetaQuotes, Spotware, or AI-provider privacy terms for services you use outside GoldMind.

2. Data we process

• Account identity: name, email, password (stored/hashed via License Engine identity services).
• Commercial data: plan selection, OS/platform license scope, invoices, payment status references from the checkout gateway.
• Support messages you submit via Contact (issue type, description, optional platform/version).
• Technical logs needed for security (e.g. rate limits, abuse prevention) — not for selling ads.
• Download eligibility and audit metadata for private installer delivery.

We do not ask you to store broker passwords, MT5/cTrader account passwords, or AI provider API keys in website forms. Optional AI provider keys belong in the local AI Gateway / OS credential store.

3. How we use data

• Create and secure your GoldMind account and sessions.
• Issue trials, process checkout handoffs, and deliver license keys to your portal.
• Authorize private downloads for entitled OS packages.
• Respond to support and billing requests.
• Protect against fraud, abuse, and unauthorized access.
• Meet legal and accounting obligations.

4. Processors & transfers

Authentication, catalog, checkout confirmation, and entitlement state are handled with the WaamTech License Engine. Payment card data is processed by the configured payment gateway — not stored as full PAN data in this website. Email delivery for contact may use configured mail transport.

5. Cookies & sessions

Portal sessions use HTTP-only cookies for access and refresh tokens. Theme preference may be stored locally in your browser. We do not run third-party advertising trackers as part of the core GoldMind site experience described here.

6. Retention

Account and license records are retained while your account is active and for a reasonable period afterward for security, dispute, and legal retention needs. Support tickets are retained as needed to resolve issues and improve service quality.

7. Your choices

You may request access, correction, or deletion of account data where applicable law allows, subject to legitimate retention and fraud-prevention needs. Contact [email protected] or use the Contact page.

8. Security

We apply technical and organizational measures appropriate to a commercial software portal (encrypted transport, session controls, same-origin API checks). No method of transmission is perfectly secure — protect your password and license keys.

9. Changes

We may update this Privacy Policy by revising the date above. Material changes will be published on this page.